Page 31 - 2025 JCH Student Handbook

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Consult and Tutorial Cancellation Fees
We hope that tutorials are a rewarding experience for students and tutors alike. To ensure our Tutors
have a positive work environment, and can best tailor their tutorials to group dynamics, it is
important for them to know ahead of time how many students are attending. While the occasional
absence is understandable (e.g. due to illness), it is important to give at least 24 hours’ written notice
to your tutor. It is very rare for a tutorial to be cancelled at JCH due to non-attendance by the whole
group. In the case where a cancelled tutorial occurs due to this reason, an administrative fee will
be passed on directly to any student(s) who failed to attend and/or give written notice 24 hours in
advance. Exceptions may be made for those who can provide a medical certificate. These fees
include up to $115 per missed tutorial and up to $110 per missed consult (split proportionally). We
are legally required to provide two hours’ worth of work per shift for our tutors, and view late
cancellations due to group non-attendance as the equivalent of a worked shift. Cancellation fees
are therefore passed on to students as an educative reminder of the financial value of a tutor's time
and the importance of personal responsibility. As we know, the true value of a tutor is far greater
than the costs, so we encourage you to make the most of the academic program and ensure
timely communication. The Dean of Studies will also check in with students who regularly miss
tutorials to offer support as appropriate. This may include offering feedback to tutors.

Academic Support Plans
A student with an Academic Support plan in place will be required to:

● Attend all scheduled University classes and College tutorials, notifying the Dean of Studies
and Tutor(s) in advance if they are unable to attend.

● Meet with the Dean of Studies regularly throughout the semester to discuss and report on
their academic progress.

● Seek advice from a counsellor and/or Academic Skills staff on the best approaches to their
studies, as appropriate.

● Consider conditions listed under the ‘Running for Student Leadership’ section if they wish to
run for leadership.

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Janet Clarke Hall Student Handbook 2025