Page 10 - From Lines to Online: Automating Quezon City’s Business Permitting Process
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TRAILBLAZER IN AUTOMATION
In the Midst of an evolution
The BPLD has been working diligently on automating the business registration system as early as July 2019.
The improvements being implemented came at an opportune time as nobody knew that a global pandemic would
drastically change our way of life. In shifting the processes online, not only did the Department make it simpler, quicker, and
easier for customers; it also kept them safe from an unseen virus.
The global health pandemic hastened the automation and digitization of BPLD’s processes and services. This shift
required the consolidation and integration of all business licenses and permits processes while also making these processes
completely digital.
Realizing the Vision: QC BIZ EASY
The vision of the current leadership of BPLD became a reality with the QC BIZ EASY: Online Unified Business
Permit Application System (OUBPAS), launched in October 2020 via the city’s official online portal,
https://qceservices.quezoncity.gov.ph.
The portal, currently supported by an app that can be downloaded, allows the application of new business permits
and renewal or amendment of existing licenses and short-term/special permits. The submitted applications would be sent
simultaneously to the ancillary departments.
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