Page 15 - From Lines to Online: Automating Quezon City’s Business Permitting Process

The AIAS was very useful during the pandemic as it
allowed inspectors to issue KyusiPass location QR DIGITAL GOVERNANCE CITATION
codes and Safety Seal certificates at the point of With all the efficiencies made possible by the
inspection. KyusiPass is the City’s digital contact AIAS, it was cited by the Digital Governance
tracing system that enables the City Epidemiology Award 2021, by the Department of Information
and Disease Surveillance Unit (CESU) to identify and Communication Technology (DICT) which
possible exposure to COVID-19 positive cases in a recognizes best practices of LGUs on the use
specific establishment. of information and communications technology
to improve service to the public. The AIAS
An inspector can issue a printable location QR bagged the second place in the Best in Customer
code that is in turn displayed at the business Empowerment category. These solutions aid in
establishment. To date, a majority of business providing improved, timely, and relevant delivery of
establishments have been issued their KyusiPass QR public services directly to the constituents.
codes, aiding the CESU as it contact traces and
notifies hundreds of thousands of individuals on
possible exposure to COVID-19.

The Safety Seal serves as a “badge of honor” of
business establishments informing the public that the
business is compliant with the minimum health and
safety protocols required by the Inter-Agency Task
Force for the Management of Emerging Infectious
Diseases (IATF-MEID). BPLD was able to immediately
roll-out online the application and issuance of
the Safety Seal certificates via the QC e-Services
portal or via the AIAS.

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