Page 37 - From Lines to Online: Automating Quezon City’s Business Permitting Process
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The BPLD team was also deployed during the
QC ProtekTodo vaccination events, assisting in
various capacities and making sure that data
from QCitizens are encoded in a fast and timely
manner.
The BPLD also used the initial lockdown to
ensure that it could start on a clean slate when
the BOSS finally reopens. All backlog permits
before ancillary officers were completed and
the system for online permitting (now QC BIZ
EASY) was fast-tracked at the start of the
pandemic to become useful especially now that
business owners prefer to transact from the safe
confines of their homes. By June 1, 2020, initial
rollout was done on an interim appointment
system for all the BPLD’s services including the
delivery system of business permits.
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