Page 44 - Black Friday Ebook (FINAL)
P. 44
We Are Purple Dog Tips
Make sure your website is mobile-responsive
According to Adobe, 33.5% of all e-commerce sales were on a mobile
device
Google puts the number at 40%.
If your website is not mobile-responsive, you could be missing more
than 1/3 of your potential customers.
And for those who buy on desktop?
You could be missing an important touch-point, engaging them while
they’re on mobile, bringing them one step further in your funnel.
Pay attention especially to those embedded customer service chat
pop-ups: they tend to cover buttons and discount code fields, making it
very difficult for your customer to complete their transaction.