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Kim Griffith
Sr. Expert, Account Care | Meridian, ID

Kim has been in the Meridian Elite Performer program every month in 2016. Also, she has
achieved Top 30 ranking in iOCR, UP and SPPH several times throughout the year.

Kellie Heath
Specialist, Technical Care | Springfield, MO
Kellie goes above and beyond to show her peers she cares by listening to their concerns and sets
herself apart as a true leader by constructively communicating those concerns to leadership. She
truly cares for our customers, and it shows in her consistently high MyVOC surveys.

Michelle Holt
CSR 1, General Care | Oakland, ME

Michelle was chosen as her community’s first Resolution Specialist and quickly became the go-to
person for all of the Coaches and Seniors. Michelle has helped to lead her team to several top 10
finishes in overall performance as an Interim Sr. Rep.

Angie Hussey
Sr. Manager, Customer Experience | Meridian, ID
Angie performed as a Customer Experience, L&D, and KM to launch T-Mobile ONE. She single-
handedly managed the project from start to finish for Care. Angie is a real powerhouse Care SME
and represents our support teams and customers with passion and integrity.

Bianca Jenkins
Specialist, Solution Center | Birmingham, AL
As a T-Voice rep in 2016, Bianca attended the T-Voice Summit in Tampa where she was crucial in
helping our FC Strategy team develop the new 45-day policy for payment arrangements.

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