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3. Types of Concepts
Two basic classes of concepts: concrete and abstract
Concrete concepts have defined parts and boundaries that
you can draw and label. "Bicycle", "house", and "chair" are
examples
Abstract concepts are less tangible and cannot be directly
represented using graphics. Examples of abstract concepts
include "integrity", "credit", "deposit", and "concept."
4. Identifying Technical Concepts
A good way to identify your concepts is to examine the
steps you have documented in your procedures
Be alert for any terminology unfamiliar to your learners
that would qualify as a concept
One good way to identify your technical concepts is to
refer to the steps you have listed in your action or decision
tables
5. Learning Concepts at the Remember and Application
Levels
At the remember level, the employee can recall the
major critical features of the concept
The real reason for teaching concepts in workforce learning
is to help employees identify the tools or technical terms
they will be using in their jobs
The ability to distinguish a concept is called
discrimination
At the application level, the employee can identify or
discriminate the
concept by picking a valid example from a number of
similar items
In some cases, concept discrimination is the primary skill
required by the job
In other situations, concept discrimination is a supporting
knowledge linked to a larger procedure
6. Writing Concept Learning Objectives at the Application Level