Page 3 - Waitress Handbook
P. 3
TABLE OF CONTENTS
1. JOB DESCIPTION .................................................................................................................................................... 3
2. GUEST INTERACTION .......................................................................................................................................... 3
3. DIFFICULT OR UNRULY GUEST ........................................................................................................................ 4
4. ALCOHOL AWARENESS ...................................................................................................................................... 4
5. FOOD SERVICE .................................................................................................................................................. 5
6. SECTIONS ................................................................................................................................................................ 6
7. SERVICE STATION ................................................................................................................................................ 6
8. TICKETS ................................................................................................................................................................ 6
9. ENDING YOUR SHIFT ...................................................................................................................................... 9
10. GENERAL RULES AND INFORMATION ............................................................................................ 10
