Page 9 - Revised DDS_FYAnnualReport2021 Board Corrections

ACHIEVEMENTS

DRIVER RECORD AND

INTEGRATED VEHICLE

ENTERPRISE SYSTEM

(DRIVES)

After the project kickoff in October 2019, DDS
began working with FAST Enterprises, LLC, to
develop a customer centric enterprise solution to
replace the “Go Main” or the “Mainframe” used
to process licenses. The scheduled go live date
was set for January 18, 2021 and was met – even
though the COVID-19 Pandemic was disrupting
most industries. DDS and FAST devised a way to
remain on track throughout the project timeline.

As DDS joins DRIVES, it will ensure that there
is consistent customer data and improve the
accuracy of driver information between the
two agencies that support driver functions.
For customers, the Georgia DRIVES system
will enable more self-service options, improve
customer service, and enhance data integrity. Our
driver examiners will have upgraded equipment
and technology improving customer service.

For customers, the Georgia DRIVES system will
enable more self-service options, improve customer
service, and enhance data integrity.

FY 2021 ANNUAL REPORT 9