Page 9 - IMPRESSION Newsletter March19

Improving the Patient Experience with MyChart Bedside

Set to go live in PCU and 6-Surg on March 5 , MyChart Bedside, available from Epic, is
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a tool designed to improve inpatient education and engagement and strengthen patients’
relationship with their care team. After a patient is admitted, they are provided a MyChart
Bedside enabled tablet. Through the use of this tablet, patients’ are provided real-time access

to their medical information, a way to message their nurses and doctors, and clear,
nontechnical explanations of their treatment. The convenience and independence of being

able to review their own medical information during their stay has been a huge patient
satisfier at Mercy Hospital in St. Louis Missouri.

In a survey of patients who used Bedside, Mercy found:

• 83% agreed that Bedside helped them understand their medications and treatment.
• 76% agreed that Bedside improved communication with their nurses and doctors.
• 92% said they would like to use a tablet if hospitalized again.

Show Your Appreciation for Your Colleagues with Applause

The new Applause employee recognition portal allows you to acknowledge your
colleagues on work well done or for living the Johns Hopkins Medicine core values. The
Applause platform is your one-stop shop for recognition. You can log in to recognize team
members, send an e-card to a colleague, redeem your milestone anniversary points for one of
over 15,000 gifts, or check out the achievements of your peers on the recognition wall.

Whether you thank a colleague for giving you a ride to work on a snowy day, commend
a team member for innovative contributions to the department, or send a birthday wish. We
know that sharing your appreciation for those who make a difference for our patients, their
family members and each other will be the most gratifying aspect of the program.

Thank you for helping us shape our culture to one more focused on recognition and
praise for the great work you do every day.