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9     Net impairment charge on financial assets
                                                               Group        Group         Bank        Bank
                 In thousands of Naira                     December      December     December    December
                                                                2017          2016        2017        2016

                Additional collective impairment charges on loans and    (18,120)   (14,300)   (18,120)   (14,300)
                advances to banks(note 22)
                Additional collective impairment charges on loans and    (1,132,010)   (2,742,435)   (81,719)   (2,458,338)
                advances to customers (note 23)
                Additional specific impairment charges on loans and    (32,766,818)   (17,874,149)   (29,365,940)   (13,846,554)
                advances to customers (see note 23) (a)
                Additional (impairment)/write back on financial assets in    (549,920)   (1,321,935)   315,930    (1,321,935)
                other assets (see note 26)
                                                          (34,466,868)   (21,952,819)   (29,149,849)  (17,641,127)
                (a) The additional impairment recognised during the year was as a result of the deterioration of credit quality of risk asset
                during the year.
                 10    Fee and commission income
                                                               Group        Group         Bank        Bank
                 In thousands of Naira                     December      December     December    December
                                                                2017          2016        2017        2016

                Credit related fees and commissions        24,453,050   17,921,606   21,072,063   12,487,249
                Account maintenance charge and handling     6,454,479    2,615,538    5,859,439    2,203,851
                commission
                Commission on bills and letters of credit      3,499,032  2,930,468   3,499,032    2,632,733
                Commissions on collections                   155,278       105,197      155,278      71,022
                Commission on other financial services      10,043,893   3,324,878    3,139,616    1,664,160
                Commission on virtual products              2,155,190    4,102,877    2,155,190    3,005,484
                Commission on foreign currency denominated  3,977,588    2,819,128    3,977,588    2,569,588
                transactions
                Channels and other E-business income        5,790,931   21,296,440    5,782,886   21,102,094
                Retail account charges                       144,893       324,368      144,893     256,303

                                                           56,674,334    55,440,500    45,785,985    45,992,484
                Credit related fees and commissions are fees charged to corporate customers other than fees included in determining the
                effective interest rates relating to loans and advances carried at amortized cost. These fees are accounted for in accor-
                dance with the Group’s revenue accounting.

                Channels and other E-business income include income from electronic channels, card products and related services.

                 11     Net (loss)/gain on investment securities

                 a      Net (loss)/gain on financial instruments designated as held for trading
                                                               Group        Group         Bank        Bank
                 In thousands of Naira                     December      December     December    December
                                                                2017          2016        2017        2016

                Fixed income securities                     5,642,926     3,257,368   5,354,665    3,219,242
                Derivative instruments                    (39,272,532)   50,105,544    (38,413,712)   50,061,509
                                                          (33,629,606)   53,362,912    (33,059,046)   53,280,751


                Net (loss)/gains on financial instruments classified as held for trading includes the gains and losses arising both on the pur-
                chase and sale of trading instruments and from changes in fair value.






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              Annual Report & Accounts  2017
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