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2.02          BASIC CONCEPTS FOR SUSTAINABILITY               54                         CHAPTER 4            MANAGING SUSTAINABILITY                         102
                                 Three pillars: weak or strong?                  54
                                 Triple bottom line & finance                    55                                 4.01         WHAT’S SO SPECIAL ABOUT                         104

                                 CSR–a diffuse term                              56                                              SUSTAINABILITY?
                                 Footprints: measure it up                       58                                              Two analogies                                   104
                                 When technology makes it worse                  60                                              What gets us started?                           106
                                                                                                                                 Start with key projects                         107
                   2.03          TRANSLATE IT INTO BUSINESS                      62                                              An example of good management                   109
                                 Materiality: what is relevant?                  62                                              Strategy: deciding on action                    111
                                 How about an industrial foam?                   66
                                 A sustainable cup of coffee                     67                                4.02          MAKE IT WORK—A LOOK INTO THE TOOLBOX            114
                                 What makes banking sustainable?                 68                                              Setting rules                                   114
                                                                                                                                 Integrating into existing systems               116

            CHAPTER 3            UNDERSTANDING DRIVERS                           72                                              Labels: signs for action                        117
                                                                                                                                 Indicators for change                           119

                   3.01          RECOGNIZING STAKEHOLDERS                        74                                4.03          SET INCENTIVES FOR SUCCESS                      121
                                 A brief look at stakeholders                    74                                              Linking incentives to performance               122
                                 Who is relevant?                                75                                              What about organizational readiness?            123
                                 Who has an impact?                              77

                                                                                                                                 Why financial incentives fall short             123
                   3.02          TRIGGER EVENTS                                  77                                4.04          ON THE JOURNEY                                  125
                                 A great disaster                                78                                              Finding Mr. or Mrs. Right                       126
                                 A power struggle offshore                       79                                              Ten tasks in three steps                        128
                                 Another tragic accident                         80

                                                                                                                   4.05          ADDRESSING ORGANIZATIONAL BARRIERS              135
                   3.03          KEY DYNAMICS FOR CHANGE                         82                                              Status quo—on the road                          135
                                 The wakeup of the retail market                 82                                              A sobering divide                               136
                                 Transformation of the energy sector             84                                              How can this be overcome?                       137
                                 Can cars be sustainable?                        87
                                 Risks on the radar                              89
                                 About forerunners and laggards                  91                         CHAPTER 5            AVOIDING GREENWASHING                           142


                   3.04          NEGOTIATING INTERESTS AND                       92                                 5.01         NEW TO GREENWASHING?                            144
                                 FACING DILEMMA                                                                                  Why it´s not random                             144
                                 What determines power?                          92                                              When overshooting fires back                    145

                                 Moving forward, together                        95                                              Why brands need to watch out                    147
                                 When interests compete                          97
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