Page 16 - India's 10 Best Tour Arranging Companies For 2019

company further sweeten the deal. via toll free access in over 80 The brand has also delivered on
countries global access via 2.2 a series of innovative mobile-
Thomas Cook India’s Travel Quest, million ATM’s and 35.2million first initiatives including the
is a pioneering initiative that serves merchant establishments in over thomascook.in Holidays, Visa &
to nurture the passion for travel and 275 countries Forex Online Stores and Apps,
learning of India’s next generation iLead-a CRM-integrated Holiday
– its young explorers via its Its innovative multicurrency Sales App, Tour Manager App
engaging study tours. Borderless Prepaid Card, and customer self-service App,
encompasses nine global Click2Book for business travellers,
The Thomas Cook India Group currencies, is helping empower the an advanced web-technology
has also recently forayed into the global traveller with its focus on platform Astra, robotics and
travel-tech space with a strategic convenience, security and global machine learning, Voyager-a
investment in TravelJunkie access. customised holiday bundler,
Solutions who operate Ithaka etc. The brand was also the first
- a new age interactive holiday Thomas Cook’s Holidays App and to introduce the online sales of
planning and booking solution Forex App, developed to target the Forex as well as introduce the first
provider. Ithaka is a chat-based new-age traveller have witnessed transactional mobile app for Forex.
mobile application serving FIT strong growth. The apps provide a In a strategic move to empower
(Free Individual Travellers) wealth of travel and forex content, the new age, mobile-first Indian
customers by recommending products & services along with traveller, the company has launched
authentic local experiences for booking and payment capabilities. the Thomas Cook Borderless App.
different destinations and helping The first-of-its-kind app enables
plan their trip and book activities, Smart Strategies and Services its multi-currency Borderless
hotels and flights. Ithaka’s unique Prepaid Forex Card users to access
app based service offers users At Thomas Cook India our focus and manage their Borderless
a potent combination of cutting lies on innovation and value while Prepaid Card account anywhere,
edge automation via AI/ML focusing on our core competence anytime, from the convenience of a
based technology and the farmed i.e. package tours. Each one smartphone.
collective expertise of a community carefully designed to delight
of well-travelled individuals. the consumer; we are constantly Thomas Cook further empowers
working to bring new packages the booking process by facilitating
The Thomas Cook One Currency online, designed to entice outbound technology enabled sales processes
Card offers better value to the as well as domestic travellers, and in retail such as e-brochures and its
customers with its USP of a single corporate clients as well as young innovative VR technology.
load currency (USD) and zero people looking for pocket-friendly
cross currency conversion charges, tours. Developing Talent for the Larger
across the world. Added benefits Benefit
include embedded chip and PIN The Company has taken visionary
security, locking of funds (to steps, by laying a strong focus Thomas Cook is committed to
avoid cross currency fluctuations), on ecommerce and technology to continuously creating a corpus
instant loading, emergency cash ensure a seamless omni-channel of highly skilled human capital
disbursement, encashment of the approach for its customers. Being through its Centre of Learning-
residual balance or use for future the largest omni-channel tour training centres. Through
travel, free replacement card in operator, it has completely online- pioneering a host of learning
case stolen or lost and 24×7 global bookable holiday products, Forex, initiatives, it was set up with the
emergency assistance available visa services and travel insurance. aim to develop talent not only for
the organization alone but for the
“ well. Offering students a unique
larger benefit of the industry as
opportunity to gain theoretical,
functional and behavioural
knowledge, combined with
Thomas Cook India’s Travel Quest,
foundation is being laid for the
is a pioneering initiative that serves practical exposure, a very strong
future of the industry.
to nurture the passion for travel and Thomas Cook also looks beyond
learning of India’s next generation – to give back to society through
its CSR initiatives. It has set high
its young explorers via its engaging ethical standards in all its dealings
and believes in inspiring trust and
study tours confidence. Through the Fairfax
“ brand provides free to use dialysis
India Charitable Foundation, the