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What to Look/Listen for

Technology Initiatives, Trigger Points and Pain Points

Pain Points                      Initiatives

Budget Constraints               Technology Renewal/Refresh
Expansion/contraction of the     Requirement to deliver new
company footprint/number of      capabilities - mobility, video,
users                            BYOD
IT under Pressure to Support     Technology vendor consolidation
Business                         Integration Projects
High IT Capex/Reduce Opex        Any Cloud Initiative
Ageing/Disparate Infrastructure
Lack of Staff/Skills/Time
Strict SLAs
Demand for 24x7 Availability/DR
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