Page 162 - BV-BC 4 days

Research Techniques

• 360 Degree Feedback Process:
• Used to measure skills and behaviors including strategic thinking,
managing, leading change and influencing others

• Interviews:
• In order to assess needs (eg training) of a user group, conduct interviews
with people who represent each major user role

• A “requirement” is a statement of a “need”
• Discovery meetings provide creative brainstorming opportunities and provide a

forum for consensus forming