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• Resource assignments and appropriate use of technical resources
• Skills development and management
• Utilization metrics
• Resource allocation expectations
(many cloud projects are shorter term and are often delivered remotely, therefore
resources are often deployed on multiple projects simultaneously)
• Pricing
(the process for pricing services in a cloud model are typically more dependent on
SLAs vs. time and materials)
• Statement of work development and change management are often
critical to profitability
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