Page 54 - PowerPoint Presentation
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Revised Services Offerings

Pre Sales Services            Configuration                 Post Sales
                            & Implementation
 • Cloud-readiness                                      • Remote monitoring and
   assessments and           • Provisioning and set-up   management
   requirements               based on prepackaged
                              parameters                • User training
 • Data migration planning                              • Managed help desk
   (if appropriate)          • Data migration           • Service level and usage

 • Workflow or business      • Infrastructure and        reporting
   process consulting         application integration   • Account management
                                                        • Managed service offerings
 • Industry-specific         • Security and access      • Solution adoption services
   customization              policies /definitions

                             • Testing

                             • Integration of multiple
                              cloud offerings
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