Page 54 - PowerPoint Presentation
P. 54
Revised Services Offerings
Pre Sales Services Configuration Post Sales
& Implementation
• Cloud-readiness • Remote monitoring and
assessments and • Provisioning and set-up management
requirements based on prepackaged
parameters • User training
• Data migration planning • Managed help desk
(if appropriate) • Data migration • Service level and usage
• Workflow or business • Infrastructure and reporting
process consulting application integration • Account management
• Managed service offerings
• Industry-specific • Security and access • Solution adoption services
customization policies /definitions
• Testing
• Integration of multiple
cloud offerings