Page 53 - PowerPoint Presentation
P. 53
Revisiting Services Strategy
Successful solution providers have re-evaluated their project based professional services
delivery capabilities in order to effectively to take advantage of the cloud opportunity:
• The first step for primarily product resellers was to invest in
professional services capabilities and build offerings
• Many started by implementing a Managed Services Offering (i.e.
Helpdesk, Remote Monitoring, NOC, Support, Training)
• Developed services offerings that are packaged and repeatable
• Reduced resource intensive, customized consulting offerings
• Implemented changes in their processes to speed deployments
• Offering services that are more tightly integrated into line of
business requirements
• Integrating and implementing solutions across multiple deployment
models (On-premise, public and private)
