Page 215 - HBR's 10 Must Reads 20180 - The Definitive Management Ideas of the Year from Harvard Business Review

Index

academic research, 171–190 Bell Labs, 175
Accenture, 100–101 Berinato, Scott, 37–52
accountability, 78, 95–98, 104, b.good, 125
110, 124–125, 143 bias, 36
accountable care organizations cognitive, 26, 31, 36, 108
(ACOs), 70, 90–91 contact between groups and,
accuracy, impact of noise and bias 141–142
on, 26–28. See also bias; noise diversity training to reduce,
Adner, Ron, 53–67 134–136
Adobe, 99, 103, 105 hiring tests to reduce, 136–137
adoption-chain risk, 64 noise versus, 26–28
advertising, simplicity in, 12–13 self-serving, 125–126
African Americans, 137, 140, 141, social, 26, 31, 36
143, 147. See also minority status quo, 115
workers types of, 31
Agile Manifesto, 99, 105 bitcoin, 157, 163, 166
algorithms, 25, 32–35 BlackBerry, 9, 115
Alphabet, 175 Blaser, Tom, 23–36
Amazon, 2, 16, 108–110, 161 blockchain, 157–170
Amazon Dash Button, 10 adoption framework, 163–168
Amazon Web Services (AWS), 17 architecture, 162–163
Android operating system, 17 computational logic, 158
annual reviews, 93–94, 99–101, cryptocurrency, 166
103, 105 distributed databases, 158
antidiscrimination laws, 97 foundational technology, 159,
Apple, 16, 17 163–168
applied research, 174 investment in, 168–170
appraisal process peer-to-peer transmissions,
challenges, 103–110 158, 161
cognitive bias and, 109 potential of, 157–159
legal issues, 107–108 pseudonymity, 158
reasons to eliminate, 100–103 records, irreversibility of, 158
traditional, 93–100, 103–104 smart contracts and, 167–168,
Ariel Investments, 126–127 169
Asch, Solomon, 114 transparency, 158
audits, noise, 28–30 workings of, 158
authenticity, 117–121 blue-collar workers, 149–155
Boston Consulting Group (BCG),
Bank of America, 133, 147 8, 15
bar codes, 58–59, 61 brand loyalty, 4–5, 6
basic research, 174, 175 British Airways, 119
behavioral psychology, 4, 14 broad perspective, 125–126

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