Page 217 - HBR's 10 Must Reads 20180 - The Definitive Management Ideas of the Year from Harvard Business Review

INDEX

decision making successful, 144–145
bias in, 26–28, 31 task forces, 143, 145, 146
conscious, 12 training, 134–136, 144
consumer, 3–5, 14–20 Dobbin, Frank, 133–147
data for, 37 Dollar Shave Club, 17–18
expert, 23–25 Dove, 15. See also Unilever
habit-driven, 12, 14 DreamWorks Animation, 126–127
noise in, 23–36
procedures for consistent, 35–36 eBay, 161
process, 3–5 ecosystems and new technologies,
using algorithms, 32–35 54–66
Defense Advanced Research electric vehicles, 61, 63
Projects Agency (DARPA), 175 emerging technologies, 15–17,
Deloitte, 100, 103, 105, 106–107, 111, 53–67
146 employees
Democratic Party, 151–152, 153, 154 accountability for, 95–98,
digital currencies, 157, 163, 166 104–105, 110, 124–125
discriminatory practices, 107–108, challenging experiences for, 122–
137 125
disruptive innovation, 15–17, 53–54, conformity by, 113–116, 127–131
56–66, 159 development of, 96, 97, 98,
distributed computer networking 100–101, 104–105
technology, 159–161 dissenting views by, 126–127
diversity encouraging authenticity in,
innovation and, 126 117–120
lawsuits and, 133 engagement by, 123
self-managed teams and, 142, 144 fostering broader perspectives in,
task forces, 143, 145, 146 125–126
training, 134–136, 144 hiring diverse, 126, 133–147
ways to promote, 139–147 personal commercial mission
diversity managers, 145, 146–147 statements by, 120
diversity programs, 133–147 personal growth opportunities
college recruitment programs, for, 124
139–140, 141, 145 poor performers, 107
grievance procedures, 138–139, 144 problem solving by, 119–120
hiring tests, 136–137, 144 promoting nonconformity in,
intergroup contact, 141–142 116–131
lawsuits and, 133, 134 questioning of status quo by,
mentoring, 140, 141, 145 121–122
performance ratings, 137–138 responsibilities for, 124–125
social accountability and, 143, signature strengths of, 120–121
146–147 training of, 122, 125, 134–136

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