Page 218 - HBR's 10 Must Reads 20180 - The Definitive Management Ideas of the Year from Harvard Business Review

INDEX

employment law, 103–108, 133 overtreatment, 86
end-of-year reviews. See annual patient choice, 73, 87–88
reviews patient-level value, 72
execution risk, 64 patient outcomes, 72, 78, 84–85
Expedia, 161 providers, 72–73, 75, 83–86, 88
shared savings plans, 70
Facebook, 1, 2, 7–9, 16, 17, 121, 147 quality, 71
Febreze, 10. See also Procter & upcoding and, 73
Gamble value-based reimbursement, 69–91
feedback, 30, 93, 96, 100, 102, high-impact problems, 173–175,
103–110 182–183. See also research
hiring decisions, 126
Gandhi, Linnea, 23–36 hiring tests, 136–137, 144
Gap, 101–102, 108
Gates Foundation, 174, 183 IBM, 108, 175
General Electric (GE), 16, 96–98, 101, IKEA, 2
103–106, 108, 125–126, 177 information
Gillette, 17–18 disconfirming evidence, 126–127
Gino, Francesca, 113–132 interpretation of, 115–116
Google, 2, 16, 17, 147, 161 qualitative information and
guided autonomy, 187. See also visualizations, 39
research quantitative information and
visualizations, 39
habits, 3–5, 9–10, 14–20 innovation
HDTV, 55 disruptive, 15–17, 53–54, 56–66, 159
health care, 69–91 ecosystems for, 54–62
bundled payment approach to, 69– inside the brand, 10–12
70, 71, 74–91 nonconformity and, 116
capitation approach to, 69–74, 79, strategy and, 101
89, 90–91 transformative, 53–54, 62, 157–170
competition and, 87–88 Intel, 110
cost reduction, 78–79 intellectual property, 176, 178
diagnosis-related groups (DRGs), International Consortium for Health
83 Outcomes Measurement
fee-for-service model, 69, 77, 88 (ICHOM), 85
fixed annual budgets for, 69 iPhone, 17
in-house providers, 73
integrated, multidisciplinary, Jaklenec, Ana, 181, 185
76–78 Java, 161
integrated practice units (IPUs),
76–78 Kahneman, Daniel, 12, 23–36
outcomes, 72, 78, 84–85 Kalev, Alexandra, 133–147

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