Page 245 - HBR Leader's Handbook: Make an Impact, Inspire Your Organization, and Get to the Next Level

234 Further Reading

Manzoni, Jean-François. “A Better Way to Deliver Bad News,” Harvard Business
Review, September 2002.
Valcour, Monique. “How to Give Tough Feedback That Helps People Grow,”
HBR.org, August 11, 2015.
Fostering learning and development
Beer, Michael, Magnus Finnström, and Derek Schrader. “Why Leadership Train-
ing Fails, and What to Do About It,” Harvard Business Review, October 2016.
Bellmann, Matthias, and Robert H. Schaffer. “Freeing Managers to Innovate,”
Harvard Business Review, June 2001.
Incentives
Kerr, Steve. “The Best-Laid Incentive Plans,” Harvard Business Review, January
2003.
Shaping a culture for executing your strategy
Beard, Alison. “CEOs Shouldn’t Try to Embody Their Firms’ Culture,” Harvard
Business Review, July–August 2016.
Katzenbach, Jon, et al. “Cultural Change That Sticks,” Harvard Business Review,
July–August 2012.

Chapter 4: Focusing on Results

Focusing on results at XL insurance
Sclafane, Susanne. “XL’s Seraina Maag: Building a Culture of Collaboration,” Car-
rier Management, September 2013.
Setting high performance goals and holding people accountable
Schaffer, Robert H. “Demand Better Results—and Get Them,” Harvard Business
Review, March–April 1991.
Reducing organizational complexity
Ashkenas, Ron. “Simplicity-Minded Management,” Harvard Business Review,
December 2007.

Building capabilities while growing results
Amabile, Theresa, and Steven J. Kramer. “The Power of Small Wins,” Harvard
Business Review, May 2011.
Eisenstat, Russell, Bert Spector, and Michael Beer. “Why Change Programs Don’t
Produce Change,” Harvard Business Review, November–December 1990.
Mata, Nadim, and Ron Ashkenas. “Why Good Projects Fail Anyway,” Harvard
Business Review, September 2003.
McGinn, Daniel. “What Companies Can Learn from Military Teams,” HBR.org,
August 6, 2015.
Schaffer, Robert. “Successful Change Programs Begin with Results,” Harvard
Business Review, January 1992.