Page 59 - CHAPTER 1 (1) shima_Neat

The Bank Wiring Observation Room Experiment

 Investigate and analyze the social relationships among employees

in group.

 6 women in 1 room in the telephone assembly line.

 These women are observed for a long duration of time.

 Made 12 changes to the working environment such as duration

resting time and payment of wages and incentives.

 Study conduct based on assumption incentive system for

teamwork influences employee production.

 If one group worked harder, output produced will be higher,

as result, employees will receive higher wages and incentives

 Group members will give pressure to each other to work

harder to obtain higher wages