Page 25 - Superion Sales

SUPERION – Sales Playbook

Title Core Responsibilities Purchasing They Want ONESolution
Role Feature

Inspectors Perform jobsite inspections Decision Scheduled, checklists, Yes
Influencer notifications and mostly
configurable inspection flow

Engineering Department

Performs the technical review A primary concern is the
of the plans relating to ability to interface with the
Decision
environmental and incumbent GIS system,
influencer
Engineer infrastructure impact. Review usually ERSI Yes
and verification of calculations
Access to electronic plan
review and GIS integration

GIS Maintains the GIS system; Runs
Coordinator interfaces from outside Decision Again, a key concern is the Yes
agencies which updates the
influencer ability to interface to ESRI
entity’s mapping system

Licensing Department

City Clerk Assess fees for recurring and The ability to efficiently
one-time licenses. Interface process applications and

with any internal department calculate license fees,
or outside agency to schedule Decision including the ability to view Yes
inspections associated with a influencer history on a business, such as
license. Issuance of licenses ownership, occupancy,
violations and receivables

Licensing Assist in processing of license Decision Speed and comprehensive Yes
Clerks applications influencer date management

Code Enforcement Department

Enforce zoning ordinances;
respond to citizen complaints
Access to record history;
and violations reported as a
result of permit inspections, document storage and Yes
management of violations to
drive-by or proactive
Code Key decision support appeals or legal actions
neighborhood inspections.
Inspector maker taken against a business or
Issue citations when
appropriate and assess and individual; Workflow to track
collect fees; Schedule follow- critical dates relating to
compliance
up inspections to ensure
compliance

3/8/2018

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