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SUPERION – Sales Playbook

                 Industry Roles and Responsibilities

                    Title          Core Responsibilities     Purchasing         They Want            ONESolution
                                                               Role                                    Feature


                                                                         Dashboard and workflow for
                                                                           tracking, notification and
                               Responsible for ensuring that all
                                                                           approvals. Integrating all
                                planning, building, code and
                 Community        licensing activities are in             aspects of the office in one
                 Development       compliance with land     Key decision    database to maximize         Yes
                 Director/                                                efficiency; and reporting to
                                  development and zoning       maker
                 Chief Building                                          meet the state, local and ad-
                                    ordinances, and the
                 Official                                                 hoc requests. Extend web-
                                 comprehensive plan for the                   based services to
                                         agency
                                                                          constituents, contractors,
                                                                           developers, and outside
                                                                          agencies to further improve
                                                                            department efficiency.

                                                        Planning Department

                               Reviews plans for compliance with
                                 development ordinance and

                                comprehensive plan. Interfaces
                 Planning     with the other departments within   Key decision   Electronic plan review and   Yes
                 Director     community development as well as   maker      markup, approval and
                               outside agencies in the review of             workflow processes
                                 plans. Documents any special
                               conditions to be appended to the
                                 plan which are required for
                               approval and certificate issuance.

                    Title        Core Responsibilities     Purchasing           They Want           ONESolution
                                                              Role                                     Feature

                                                                           Configurable plan review
                                                                           processes, notifications,
                 Planner/ Plan   Review of plans delegated by   Decision                                 Yes
                                                                         comment tracking, approval
                 Reviewer         the Planning Director     influencer
                                                                           workflow processes and
                                                                                attachments
                                                        Building Department

                                Calculation and receipt of
                                application fees; Review of
                 Building       plans for compliance with
                 Official/      building codes; Issuance of   Key decision   Dashboards and snapshot     Yes
                 Director
                               permits; assign inspections to   maker       views of current status
                               ensure all conditions are met;
                                  Issuance of certificate



                 3/8/2018

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