Page 23 - Superion Sales

SUPERION – Sales Playbook

Personnel Actions
ONESolution Personnel Actions allows management and officials to make requests for personnel changes
online. The electronic workflow process routes the request through the user-defined approval hierarchy
and business processes. Organizations can save time and eliminate manual processing through automatic
updates send to ONESolution Human Resources.

Key Finance Software Companies:
• Accela: Accela.com (now owns Springbrook Software)
• BS&A Software: bsasoftware.com
• Harris ERP (Innoprise): harriserp.com (part of Harris)
• Infor Lawson: infor.com
• Oracle: oracle.com (direct or implemented by another vendor)
• SAP: sap.com/solution/industry/public-sector/financials.html (direct or implemented by another
vendor)
• Tyler Technologies: tylertech.com (now owns New World Systems)

Community Development

While Finance Departments can often lead a Community Development software deal, it is critical to
determine how the various sub-departments (zoning, building, licensing, and code enforcement) are
involved. It’s important to understand who the Community Development decision makers are and
understand their goals and pain points. Additionally, processes within Community Development
Departments vary between agencies, making it more important to gather agency-specific information for
each account.
Common Goals of Community Development Departments
• Ensure accuracy of plan reviews
• Compliance of ordinances
• Maximize fee revenue opportunities
• Increase departmental efficiencies
• Improve public service

Community Development Department Structure
In general terms, the community development departments are structured into five sub-categories or sub-
departments. Some agencies run these as individual departments, while other organizations may group
multiple sub-departments into one.
1. Zoning/Planning/Land Development/Economic Development
2. Building
3. Engineering
4. Licensing
5. Code Enforcement/Code Compliance

3/8/2018

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