Page 9 - Superion Sales
P. 9
SUPERION – Sales Playbook
Title Core Purchasing They Want ONESolution
Responsibilities Role Feature
Dashboards,
notifications, tight
integration between
Responsible for
modules to maximize
Sheriff ensuring that all efficiency of all areas;
Police Chief public safety actions
Undersheriff and reporting/interfaces
are in compliance Key decision to meet the federal, Yes
Asst. Police Chief
with municipal, maker state and local
state and federal requirements. Extend
laws. web-based services to
constituents.
Communications Center/PSAP/911
Support Services Managers 911 call Key Decision Strong communication
Or
center staff, CAD maker along with mobile, ESRI
Communications Yes
software and other with the compatible mapping,
Capt., Lt., Sgt. or
center components Sheriff/Chief of AVL
Manager
Police
Responsible for Strong communication
answering the 911 with mobile, ESRI
Dispatcher A low-level Yes
calls and using the decision compatible mapping,
CAD software AVL
influencer
Records Management Department
Support Responsible for Data flow from CAD and
Services/Records Capt., tracking data and Key decision Mobile into RMS to Yes
Lt., Sgt. or Manager documents within reduce manual
influencer
record system paperwork management
Records Clerk Day-to-day Data flow from CAD and
management of Mobile into RMS to
Lower-level Yes
data reduce manual
decision
influencer paperwork management
Analytics, Link Analysis,
Dashboards, etc.
Investigators/Detectives Day-to-day use of Key decision Yes
(Lt., Sgt.) the data collected influencer
3/8/2018
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