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Want to learn more? Take a deep dive…
Huffpost Video. (n.d.). How to read social cues [Howcast]. The Huffington Post.
Sundheim, K. (2013, May 7). How much does networking work for business. Forbes.
Vlachoutsicos, C. (2012, December 7). What being an “authentic leader” really means. Harvard
Business Review Blog Network.
Job assignments
• Attend informational meetings presented by other departments and functional areas. Use these as an
opportunity to interact with people from other areas of the organization.
• Get to know people on an informal level in informal settings. Grab coffee. Set up a lunch meeting. Go
for a walk with colleagues.
• Seek projects that require you to work with other workgroups. Try to select those which will introduce
you to areas you have had little or no contact with previously.
• Manage a dissatisfied internal or external customer; troubleshoot a performance or quality problem
with a product or service. Adapt your interpersonal style to the situation.
• Resolve an issue between two people, units, geographies, functions, etc. Practice using your
interpersonal skills to keep things calm and resolve the issues.
Take time to reflect…
If the prospect of interacting with others makes you want to turn and run…
…then turn and face it instead. Take the first step. Start the conversation. Share a little. Listen
plenty. Learn a lot.
If you focus more on facts than on people and relationships…
…then be sure to find a balance. Creating and strengthening connections can make it easier for
you to achieve your goals.
If you’re savvy with some and awkward with others…
…then think carefully about what’s different. Why are you less comfortable with some people?
Recognize your blocker. Be OK with discomfort. Set yourself the goal of working through it.
“I don’t like that man.
I must get to know him better.”
Abraham Lincoln – 16th President of the United States
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