Page 40 - IHG Global Etiquette_Compendium_S7_flipbook
P. 40
GLOBAL ETIQUETTE COMPENDIUM
AC TI VI TY
4C. STRIVE FOR PERFECTION IN HOW WE LOOK
INTRODUCTION: Ask them to give themselves a score of 1 to 10 where
1 is terrible and 10 is perfection – in terms of the
This role-play is about displaying perfection in how way they are groomed i.e. uniform, shoes, hair etc.
we look
Ask them to write this score down on their post-it
This example is for everyone. note.
LOGISTICS: DEBRIEF:
This is best run in groups of up to 6. Ask if anyone scored themselves a 10. (The
Ensure you have a room “off-stage” so that you are likelihood is that no one will.)
not interrupted. Then say that you are not going to ask everyone for
Allow about 10 minutes for this activity. their score.
Ensure you have the means to play some music. Rather – say, what do they think they could do that
would move their score closer to 10.
SET UP:
SAY:
Let the group know what you are running an
activity about STRIVE FOR PERFECTION. Say that Striving for Perfection in the way we look is
not just about grooming, it is even down to the little
Say that this activity is about STRIVE FOR things like the way we stand.
PERFECTION in the way we look.
It will build on some of the activities and learning ASK:
from their True Hospitality Service Skills Training.
Ask for ideas about what a perfect posture or stance
Ask everyone to stand in a row.
might look like.
SAY
DEBRIEF:
STRIVE FOR PERFECTION in how we look of Give some feedback. e.g. Head up, feet slightly
course starts with grooming.
apart, shoulders down, eyes up.
Hand everyone a post-it note.
SAY:
ASK
We have looked at grooming and posture, let’s now
Ask them to think about their personal appearance. think about movement.
(Note this is not about beauty but grooming.)
In a moment, I am going to play some music.
Back to page 5: Overview of Resources 40
