Page 8 - final INTERACTIVE Final Learning Calendar 2019_Neat

BUSINESS COMMUNICATION

Proficiency: Basic
Target Audience: L4/L5/L6

Pre-requisite: N.A.
OVERVIEW:
Business communication is an essential and csdrucial component of any organizational
success as it holds people, departments and organizations together. This session
focusses on sharpening skills, which are needed to communicate effectively at the
workplace.
LEARNING OBJECTIVES:

At the end of the module, the participants will be able to:
• Become aware of the communication cycle and expectations of business
communication linked to it

• Articulate and Convey Messages with Accuracy, Brevity and Clarity
• Listen, Probe and Ask Questions Effectively

• Demonstrate the appropriate body language and voice modulation
• Draft effective emails
• Strengthen the Leadership Behaviour of ‘Customer Centricity’

DURATION: 2 days
BATCH SIZE: 20-25 participants

LOCATION: Mumbai / TBD
METHODOLOGY: Highly interactive and application based learning experience,
supported through pre and post training engagement and evaluation

FACILITATOR(S): TBD
LINK FOR REGISTRATION: (… give the link)

5 Copyright @ Tata Motors Academy