Page 24 - GSDNewsJun17
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TPM Winback Success                                                                                                                                                             Make sure you’re leveraging





            4 new badge accounts in a week!                                                                                                                                                 key initiatives and promotions


                                                                                                                                   Interactive Reference Customer                                 e currently have a number of key promotions
                                                                                                                                                                                            Wand initiatives running to enable the TS
                                                                                                                                                                                            sales teams to recapture, grow and expand in
                                                                                                                                       olution: Toyota Finance have been an Interactive
                roviding    maintenance    services   on                ighlighting the success of our TPM                         Scustomer for a number of years. In January              competitive accounts. All the above wins leveraged
            PHPE equipment is a mainstay of GSD                     Hpromotions and initiatives, we have seen                      we performed BladeSystem health check and                at least one of the above initiatives, if you are not
                                                                                                                                                                                            leveraging any of these or would like engagement
            profitability.  In recent years we have seen            4 NEW ACCOUNTS WON FROM TPMs  and                              recommendations which prompted the production            support don’t hesitate to reach out to myself:
            erosion of our customer base by third party             have seen significant growth in the pipeline.                  systems to be updated from a patch level. From there,
            maintainers (TPM), such as Interactive.  Joe            Another key factor to the success has been the                 through collaboration between our HPE account team       TIB Promotion: Our targeted personable,
            Trinchi  and  the  TSS  business  development           collaboration with internal account teams and                  and leveraging the relationship of the partner, we       nimble and easy to manage offering matching key
                                                                                                                                   were able to present a support model that combined
            team have rolled out some initiatives to win            channel partners.                                              proactive engagement with a competitive price point.     deliverables with our competitors plus additional
            this  business  back.    Read  on                                  Leveraging our competitive strategy                                                                          OEM value. This offering includes personalised
            to see how successful this has                                     is a great way to grow sales funnels                Differentiators: Intellectual Capital (Firmware), Price,   engineer pools, assisted diagnosis and 2hr SLA.
                                                                                                                                   Proactive Credits
            been, and consider if you could                                    and in many instances an opportunity                                                                         Take Share Promotion: Our ongoing promotion
            leverage    these   initiatives                                    to fulfil quota requirements by                     Value: $23k                                              to  offer  guaranteed  savings  over  a  customer’s
            for your customers’ benefit                                        attacking low hanging opportunities.                Team:  Ethan Group (partner led), Julia Griffiths,       current 3rd party support spend, this is aimed at
            (and to meet your OneLead                                          Below we celebrate these wins                       Michael Coleman, Sevak Barsamian, Joe Trinchi            opportunities purely driven by price.
                                                                               and also highlight some of the
            targets).
                                                                               promotions and initiatives used to                                                                           Hit List Initiative: Leveraging key data mined
                                                                               differentiate.                                                                                               intelligence, our sales teams are receiving 1x1
                                                                                                                                                                                            support from the business to warm, qualify an
                                                                                                                                                                                            pursue new competitive customers.

                                                                                                                                                                                            IBAS/IBS Sweeping: This initiative focuses on
                                                                                                                                                                                            data mining key databases including SAP Backlog
                                                                                                                                   Government Self Maintainer                               & Slippage, Channel  Closed  Sweeping,  and  GSD
                                                                                                                                                                                            and Lost Report.

                                                                                                                                                                                            MVS Offering:  HPE  still  has  the  most
                                                                                                                                       olution: Geoscience Australia support had lapsed     comprehensive multivendor  offering in  a very
            OpEx Savings for Private                                Leveraging Channel Relationship                                Sfor 8 months due to a partner no pursuing their         competitive South Pac market. We should be
                                                                                                                                   previous renewal, leaving their support model on a
            Education                                                                                                              critical environment via T&M / self-maintaining. As      taking any opportunity to leverage our capabilities
                                                                       olution: Lynx  has  an  existing  relationship  with        part of the IBS Sweeping Initiative, Vidya was able to   across the customers stack to differentiate from
                olution:  Matthew Flinders Anglican College         SSage NSW, leveraging that relationship Lynx                   data mine their entire base and present the customer     the competition.
            Sare a unique and growing co-education private          were able to open the door to provide a solution to            with a support option. Through collaboration with        Intellectual Capital Management (ICM)
            college with a requirement to manage their budget.      Sage WA. Through the Take Share promotion Lynx                 James and Hiedi, who managed the customer                Program:  We continue to make progress in
            Lynx were able to leverage the Take Share promotion,    was able to offer Sage the required savings to meet            relationship, we were able to return Geoscience to a     protecting key HPE IP, recent achievements
            offering the college guaranteed savings on their        their budget.                                                  risk mitigating support model.                           include  removing  our  brand  from  Interactive’s
            current spend.                                          Differentiators: Price, Relationship, Collaborative            Differentiators: OEM Support, DMR, Risk Mitigation       partner site and revoking any traces of access to
            Differentiators: Price, Relationship, OEM support       Support                                                        Value: $150k (3yrs $317k), including $24k RTS fees       our systems. For a view of the WW initiatives in

            Value: $33k                                             Value: $4.2k                                                   Team:  Vidyashree  Balavalikar, James  Long,  Heidi      this space see the recent Q2 update
            Team: Lynx Technologies (partner led), Joe Trinchi      Team: Lynx Technologies (partner led), Joe Trinchi             Gerlach, Angie Lee
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