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A STUDY ON FACTORS AFFECTING THE QUALITY STATUS OF EMPLOYEES IN AN IT COMPANY



       catogories  B  and  C.  To  observe  the               5 RESULTS AND DISCUSSION
       association    between  personal  factors  and
       the  quality  of  the  products,  Perason’s  Chi-     The  following  Table  1  illustrates  the
       Square  test  was  conducted.  As  the  core      Cronbach’s  Alpha  Value  Test  for  the
       objective of the study was to identify factors    reliability  of  the  questionnaire.  As  the
       that  affect  on  employee  quality,  quality     Cronbach’s  alpha  value  is  0.797  >  0.7,  we
       status  of  the  employee  was  taken  as  the    could  conclude  that  the  questionnaire  was
       dependent    variable.   Binary    Logistic       reliable.

       regression model was suited for this data as             Table 1: Cronbach’s Alpha test
       dependent  variable  was  binary(catogory  C       Cronbach's   Cronbach's Alpha    No of
       or   not).   Therefore   Binary    Logistic        Alpha        based on            Items
       Regression  model  was  fited  to  data  to                     standardized items
       idenfity factors that significantly impact on      .797         .431                16
       status of worker’s quality.
                                                             The  following  figure  1  shows  the
            Employee’s gender, age, opinion about        percentages of employees belong to each of
       project  manager  help,  business  analyst        age categories.
       support,   quality   increasing   methods,
       employee’s  educational  level,  physical
       environment,  number  of  targets  and  the
       allocated  time  were  considered  as  the
       predictor variables. Omnibus Test of model
       coefficienct  was  used  to  observe  the
       significance  of  the  overall  model.  Finally,
       the adequacy of the fitted model was tested
       using Hosmer and Lemeshow test.

             4 DATA COLLECTION  AND
                     ANALYZING
                                                           Figure 1: Percentage of age category of

           To  fulfill  the  objective  of  the  study                    employees
       primary  data  were  collected  through  a
       questionnaire  which  consisted  of  16               According  the  figure  1  the  highest
       questions. Further, two open questions were       percentage  of  employees  belong  to  20-25
       integrated  to  know  employee’s  opinion  on     category  with  79.38%.  The  level  of
       project  managers  and  business  analyst         education  of  workers  was  demonstrated  in
       support  to  make  quality  products.  The        figure 2.
       sample  size  of  160  employees  were
       determined    from    the    sample    size
       determination  table  constructed  by  Krejcie
       &  Morgan  (1970)  for  finite  population.
       Simple  random  sampling  method  was  used
       to    distribute   questionnaire    among
       employees.  The  data  analysis  was  done  by
       SPSS  17  statistical  package.  Answers  to
       open  questions  were  analyzed  by  dividing
       opinions into few categories and considering
       as  a  categorical  variable.  This  reduce
       complexity in interpretation.
                                                          Figure 2: Percentage of level of education
                                                                        of employees




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