Page 12 - ibsar BROCHURE New company profile

IBSAR MANAGEMENT CONSULTING

Our Training Approach

Systems View of Training - Stages in a Training Pro-
gram

1. Training need assessment

The process of training begins with the needs assessment
stage. The aim of the assessment stage is to understand
whether or not training is required. If the answer is yes; the
OUR RULES: next step is determining competency or skills gaps and the ap-

propriate training intervention required.
• Here is our powerful
yet simple rule. Always 2. Develop Training Plan
give people more than
they expect to get Once the training needs analysis is complete, the next stage is

that of Development. This stage involves the development of
• We see our customers content and the training material.
as invited guests to a
party, and we are the 3. Deliver Training
hosts. It’s our job
every day to make Once the training needs analysis is complete, the next stage is
every important aspect that of Development. This stage involves the development of
of the customer content and the training material.
experience a little bit
4. Evaluation
• Customers don’t
expect us to be Evaluation is the last stage in the training process and more
perfect. They DO important from the perspective of evaluation of the effective-
expect you to fix things ness of training.
when they go wrong.
better.

• Our goal as a company
is to have customer
service that is not just
the best, but
legendary.

Ibsar Management Consulting & Training Phone: +966 54 505 5554 Beirut, Riyadh, Boston Email: nasr@ibsarmc.com
https://carepoint4.wixsite.com/ibsar