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Behaviorally Anchored Rating Scale

Position : Employee Realtion Specialist

Job Dimension : Ability to Absorb and Interpret Policies

This employee relation specialist :

9 Could be expected to serve as an information source
concering new and changed policies for others in the
organization

8 Could be expected to be aware quickly of program
changes and explain these to employees
7 Could be expected to reconcile conflicting policies and

procedures correctly to meet HRM goals
6 Could be expected to recognize the need for additional
information to gain a better understanding of policy
changes
5 Could be expected to complete various HRM forms
correctly after receiving instruction on them
4 Could be expected to require some help and practice in
mastering new plocies and procedures

3 Could be expected to know that there is always a
problem, but go down many blind alleys before realizing
they are wrong
2 Could be expected to incorrectly interpret guidelines,

creating problems for line managers
1 Could be expected to be unable to learn new procedures
even after repeated explanations

Gambar 11.3 Behaviorally Anchored Rating Scale (BARS)

Uraian

Merupakan suatu penguraian dalam bentuk pertanyaan-
pertanyaan. Disini, penilaian terhadap hasil pekerjaan karyawan
sebagai kurang mampu, mampu, atau unggul, dan kemudian