Page 113 - Goldair Handling_Corporate Responsibility & Sustainable Development Report 2017

REPORT 2017
GRI Standard Disclosure Page number or reference Omission External
assurance
GRI 101: Foundation 2016
GRI 102: General Disclosures 2017 (“core” option)
Customer and passenger privacy
103-1 Explanation of the 2.3. Mutually beneficial relations
Material Topic and its with customers (p. 32)
Boundary

103-2 The Management Customer privacy (p. 33) - -
GRI 103:
Approach and its
Management
components
Approach
103-3 Evaluation of the 3.4. Goldair Handling's stakeholders (p. 42)
2017
Management Approach § Communication with the stakeholders (p. 43),
Customer privacy (p. 33)

418-1 Substantiated During 2017, Goldair Handling did not receive any
GRI 418: complaints concerning complaints or reports related to the violation of
Customer breaches of costumer the privacy of its customers or the violation of the
privacy privacy and losses of privacy of its customers' passengers. - -
customer data

Transparency and Anti-Corruption
103-1 Explanation of the 3.1. Sustainable Development Policy
Material Topic and its and Axes (p. 38), 4. Financial results
Boundary and corporate governance (p. 52)
GRI 103: 103-2 The Management 3.3. Goldair Handling's contribution to the Global Goals
Management Approach and its for Sustainable Development (p. 41), 4.4. Transparency
Approach components and Conflict of Interests § Transparency Policy (p. 59) - -
2017 103-3 Evaluation of the 3.4. Goldair Handling's stakeholders (p. 42)
Management Approach § Communication with the stakeholders
(p. 43), 4.4. Transparency and Conflicts of Interest
§ Transparency Policy (p. 59)
GRI 205: Anti- 205-3 Confirmed During the reference year, no cases of corruption
corruption incidents of corruption were recorded/reported. - -
and actions taken

Business Continuity - BCM
103-1 Explanation of the 4.2. Corporate Governance § Organizational
Material Topic and its Structure (p. 54), 4.3. Risk Management (p. 58)
Boundary
GRI 103:
Management 103-2 The Management 4.2. Corporate Governance § Organizational Structure - -
Approach Approach and its (p. 54), 4.3. Risk Management (p. 58)
2017 components
103-3 Evaluation of the 3.4. Goldair Handling's Stakeholders (p. 42)
Management Approach § Communication with stakeholders (p. 43),
4.3. Risk Management (p. 58)
Goldair Handling Indicator: 3.6. Targeting (p. 51) The Company has set itself
Business Continuity the goal of creating an integrated risk management - -
and business continuity system by 2020.

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