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04/2 HUMAN RESOURCES & JOB DESCRIPTIONS

CEO COO

1. The executive representative who 1. Overall responsibility for the operating
reports to DI HQ management. systems: orders, deliveries, closing

inventory.

2. Sets the company’s strategies, policies

and guidelines. 2. Overall responsibility for operating the

supply chain efficiently.

3. Direct management of the COO,

Marketing & Sales Manager and CFO. 3. After sales service management and

customer technical maintenance.

4. Responsible for the company’s KPI’s.

4. Direct manager of the back office

5. Executive responsibility over the P&L. operator, baking instructor, service lab

personnel.

5. Executive responsibility over the

branches’ warehouse: shipment, service

& regulatory agencies (in house and

outsourced).

6. Responsible to facilitate the marketing

department’s promotional needs. e.g.

event set ups, ovens, products.