Page 33 - Business English 2_revised 2018

B. VOCABULARY

Complete the sentences with the most suitable terms.

production specification number of units a unit price quantity order

quality of products delivery period technical support documentation

1. Due to high demand, the manufacturing company will increase their _________ this month.
2. ______________ of SG$15 is offered for a big ________ of purchased items, which is more than 500

units.
3. How many _________________ are you going to order?
4. ___________________ is an essential thing to maintain customer satisfaction.

5. The company will offer a discount if they get a large ________.
6. Having an order of 10,000 items, the company requests a reasonable __________________

7. With excellent ______________and complete_______________, the purchasing company is looking
forward to future business cooperation.
8. We cannot process your order before we geat a clear ___________________ about the products. We

don‟t want to risk sending the wrong products.

C. DIALOG

NEGOTIATING A CONTRACT
Sunburst, Inc., a Mexican company, is negotiating a contract with Gemini, Ltd., a Taiwanese company, for the
manufacturing of PC mainboards. John Liu is the Production Manager for Gemini and Cynthia Chase is the
Purchasing Manager for Sunburst. Complete the dialog with the suitable sentences.

a. What did you have in mind regarding specifications
b. What sort of quantities are you looking for
c. What about 125 days following our order
d. I think we‟ve reached a deal on this
e. As long as we are clear on your specifications and have 30 days before beginning
production, we could offer a unit price of NT$1,700
f. Before I answer that, could you tell me what you were thinking about in terms of delivery
dates
g. Supposing we offered a compromise discount of 6.5% on the larger order, would that
satisfy you

Cynthia: So, let‟s get down to business. What is your production situation now? Do you have the capacity to

provide us with a substantial number of units?

Page 30 | Business English 2 - Department of Management UMY