Page 11 - Running a Great Shift Learner Guide 1.1
P. 11
Running a Great Shift Learner Guide
When assigning zones to each manager, we have to consider the flow of activity through the restaurant during revenue:
Front Door
Bar
Kitchen/Expo
We try not to give 1 manager the front door and bar zones during a busy shift because the bar becomes very active right
after the front door – and there’s often overlap! When 2 managers are working during revenue, we can give 1 manager
the front door, dining room and washrooms, and another manager the bar, lounge and expo zones. This helps to split the
activity which minimizes the chance of 1 leader becoming overwhelmed.
One Manager Zone Management
Well this one is easy – you own it all!
Two Manager Zone Management
When 2 managers are working during revenue, we suggest the following zones:
front door
washrooms
dining room lounge bar
expo
kitchen
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