Page 13 - Running a Great Shift Learner Guide 1.1
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Running a Great Shift Learner Guide
Preparing for a Shift and Executing
Lesson 5 00:05
Overview
Preparing for a shift is among the most important things you do every day. Ensuring that your team has completed all of
their opening duties will dramatically increase the organization of the shift and allow the team to focus on hospitality and
food quality.
"Every battle is won or lost before it's ever fought."
- Sun Tzu, The Art of War
Running a Great Shift Document
Every day we use the running a great shift document (shown below) to plan for our shifts. This handy tool includes
opening, changeover and closing checklists, as well as food, guest connection and cleaning focuses. Further, it allows
you to track key items like ticket times, sales and labour.
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