Page 18 - Running a Great Shift Learner Guide 1.1

Running a Great Shift Learner Guide

1 Menu Item

Example 1 Example 2
Wine sales in restaurants are steadily on the rise in Steak is a huge part of our business. Empowering your
Canada. Guests are more educated and sophisticated team with steak knowledge and an understanding of
than ever before. They crave wines from all over the culinary execution is essential to guest experience. Your
world. It has become imbedded into our culture; a great Chef can present a raw steak and a cooked steak to your
dining experience includes wine. team. This technique presents an opportunity to learn
about marbling, aging, different cuts of meat, flavour
Select a bottle of wine from the menu. Talk about what profiles and passion points.
makes this wine special and discuss specific food pairings.
Make it simple so your team remembers the details. Then you can taste 1 of our steak dishes with your team (1
component at a time, as described above).
Most importantly: taste the wine! Ask your team what they
taste, what they like and why they like it. Try pairing it with
some sugar (i.e. something sweet), some a lemon (i.e.
citrus), with cheese, fish, and steak. Talk about which
menu items will complement this wine the best.

Summary

Pre-shift meetings should be fun and informative in order to be effective. These aren’t designed to discuss the focus
board or just a chat about the news highlights. People should arrive to the pre-shift prepared to learn something new,
after they’ve read and memorized the focus board. Bring energy and passion to your meetings and it’ll pay off in the long
run. That energy and passion is infectious, people will latch onto your mood and it’ll set the pace for the shift. Remember
to keep these short: 2-3 minutes total.

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