Page 254 - Under the Cover of Darkness
P. 254

31 January 2014 —
           Oh my God you'd think BT being IN the communications
            industry  would  at  least  employ  people  who  can  'do
            words'!  "Yes  I  am  asking  you  Miss  Customer."  "What
            operation you use OK." are those even sentences? This
            "advisor" has changed their / its name twice during the
            conversation.  What's  the  difference  between  Wi-Fi  and
            Wireless? BT chat is asking me? I am so clueless about
            this sort of stuff I thought it was just the same thing.

           31 January 2014 —
           At 10am this morning I decided to try n sort the problems
            with my gas supply and BT out. Countless phone calls,
            emails, 'live chats' £15 phone credit and nearly 9 hours
            later  I'm  absolutely  no  further  forward.  The  only  thing
            I've  gained  is  an  excruciating  migraine.  Please  God
            when's it going to end. Everyone said it was the end o'
            the world last year. Well, that turned out to be an empty
            promise. Just think of all those who brought tickets.

           1 February 2014 —
           Every day I’m putting £5 on the gas meter. Every morning
            all the money's gone n the gas is cut off. This is ludicrous.
            Surely  it  can't  be  £5  a  day,  especially  when  I'm  only
            switching 1 radiator on at a time. God help me.

           3 February 2014 —
           I  was  so  ill  last  night,  lying  on  the  bathroom  floor  with
            excruciating  stomach  pain,  burning  hot  and  pouring
            sweat like a human shower. Now I feel like I've gone 10
            rounds with Mike Tyson and done 10 rounds of Absinth
            (I haven't by the way) can’t get out of bed for more than
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