Page 33 - Rosendin Corporate Newsletter_Q1 2020

What a quarter this has been! The year started
on a positive note, with our team winning eighth CORONAVIRUS
place at the Training Top 125 Awards, a significant
achievement globally. Less than a month later, the
pandemic had arrived, forcing 50 percent of our
workforce to work from home. SCAMS &
Facing these challenges, how will the Training
Department adjust to meet the company mission
of Building Quality | Building Value | Building TRICKS
®
People ?
If this pandemic had hit during prior challenging
periods, such as 9-11 or the financial crisis of
2008, we would have found it nearly impossible to By James McGibney,
continue to deliver our learning services effectively. Senior Director Cybersecurity & Compliance
But, through our early investments in learning and
collaborative technologies, we are fully prepared to
meet the needs of the company.

The Training Team is leveraging multiple platforms
to share information and to communicate with
learners. As Rosendin's team members become STAY THE
more comfortable with various pieces of technology, As most of you can imagine, scammers are taking full Watch for emails claiming to be from the CDC
we expect to see continued growth in learning advantage of fears surrounding the Coronavirus. In 30 days, or WHO. Use sites like coronavirus.gov and usa.gov/
Some additional preparations that we made include: COURSE increased dramatically. Here are some tips to help you keep access up-to-date information about the Coronavirus from
36.2 percent of all inbound emails to Rosendin employees
coronavirus to get the latest information. You can also
completions and improved outcomes.
were spam and phishing attempts. Robocalls have also
We have increased the frequency of information
the Centers for Disease Control and Prevention (CDC)
through our newsletter "The Trim Tab" to highlight
these scammers at bay:
website cdc.gov and the World Health Organization (WHO)
courses of interest and upcoming virtual training
website who.int.
Hang up on robocalls. Don’t press any numbers.
events. Trim Tab releases are now weekly.
from Coronavirus treatments to work-at-home schemes.
not any vaccines, pills, potions, lotions, lozenges or other
The recording might say that pressing a number will let you
• Assistant Project Management Development How the Training Department is Scammers are using illegal robocalls to pitch everything Ignore on-line vaccination offers. Currently, there are
prescriptions, or over-the-counter products available to treat
Program. This program provides clarity and empowers speak to a live operator or remove you from their call list, or cure Coronavirus. Ignore these offers.
Assistant Project Managers to own their development helping to keep Rosendin's mission but it might lead to more robocalls instead. Refrain from downloading Coronavirus "real-time"
towards becoming Project Managers. A series of alive during unprecedented times Do your homework when it comes to donations. tracking maps. The downloadable “Coronavirus Maps” are
webinars will introduce the program to interested Never donate in cash, by gift card, or by wiring money when being used to plant malware on victims’ computers. What’s
Project Assistants and Assistant Project Managers. it comes to donations for Coronavirus, whether through worse, you don’t even need to download an app to run the
• Foreman's Boot Camp. Recently reformatted and custom content. Traffic to LinkedIn Learning continues to grow, charities or crowdfunding sites. Don’t let anyone rush you risk. Even interactive browser dashboards can be infected.
currently rolling it out virtually to our Renewables Group in one- with course completions increasing by almost 300% from into making a donation. If someone wants donations in You should avoid accessing any such maps or links under
hour segments. February to March. We continue to see dozens of access requests cash, by gift card, or by wiring money, it's most like a scam. any circumstances.
per week from every sector of the workforce. Don’t do it.
• Strengths-Based Program. Preparing to offer via webinar to Be safe out there and be cybersecurity conscious.
complete the company-wide rollout of this vital program. • Competency Maps. By leveraging competency maps, learners Fact-check information. Scammers, and sometimes
have a clear path to follow in their professional journeys that well-meaning people, share information that hasn’t been
• QA/QC Certification Program. Working on virtual training clearly describe the competencies needed to be successful in each verified. Before you pass on any messages, contact trusted
content. role and which courses are approved to develop these concepts. sources. If you are a victim of a scam or attempted
• Lean Construction Institute (LCI). Partnered with LCI to deliver When coupled with manager coaching and on the job experience, Know who you’re buying from. Online sellers may claim fraud involving COVID-19 you can:
relevant programs to our teams. the development of competencies will continue. to have in-demand products, like cleaning, household, and Contact the National Center for Disaster
• LinkedIn Learning. Our team is continuously developing Overall, our Training Team is confident that we can meet the learning health and medical supplies when, in fact, they don’t. Fraud hotline at 866.720.5721 or on-line at
Rosendin-specific learning content for our employees. LinkedIn and development needs of our workforce, and we continue to test Don't respond to texts, emails, or calls about checks justice.gov/DisasterComplaintForm.
Learning continues to be a key partner for our group, and we new technologies and methods to improve the user experience. From from the government. The IRS will not contact you Report it to the FBI's Internet Crime Complaint Center
have seen exponential growth in learning consumption. Since our relationships with other learning professionals in the industry, we by phone, email, text message, or social media with at ic3.gov.
the beginning of 2019, Rosendin employees have completed are monitoring what strategies other companies are utilizing to meet information about your stimulus payment, or ask for your
over 4,000 courses and 127,000 videos on the LinkedIn Learning the needs of their workforce. Social Security number, bank account, etc. Anyone who Contact your local FBI field office or submit
platform. Learners have also viewed 10,000 pieces of Rosendin's does is a scammer. Only use irs.gov/coronavirus to submit a tip on-line at tips.fbi.gov.
By Lisa Vere, Vice President, Quality & Training
information to the IRS.
32 The Feeder | Issue 1, 2020 Issue 1, 2020 | The Feeder 33