Page 407 - Cambridge IGCSE Business Studies
P. 407
IGCSE Business Studies Student CD-ROM
Section 2 – Mind maps
6 Motivating workers
Benefits of a well-motivated workforce
Benefits of a well-
motivated
workforce
Better quality
Lower Lower labour More Improved
absenteeism turnover competitive goods and productivity
services
Key motivational theories
Motivation theories
Taylor Maslow Herzberg
Economic man Hierarchy of needs Two-factor theory
Physiological needs Hygiene factors:
Safety needs
Money is the main Social needs
motivator Wage/salary
Esteem needs
Self-actualisation Working with others
Supervison
Working condition
Company policies
Motivators:
Responsibility
Advancement
Achievement
Recognition of achievement
The work itself
© Cambridge University Press 2014 IGCSE Business Studies Section 2 – Mind maps 1
