Page 409 - Cambridge IGCSE Business Studies

IGCSE Business Studies Student CD-ROM

7 Organisation and management

Features of an organisational structure

Features of an
organisational
structure

Hierarchy Chain of command Span of control Delegation

The route through The number of
The number of levels in which authority is subordinates reporting Passing authority to
an organisational passed down in an to each lower level workers to
structure complete tasks
organisation manager/supervisor

Main functions of management

Functions of
management

Planning Organising Commanding Coordinating Controlling

Leadership styles

Leader takes all
Autocratic
the decisions
Workers take part
Leadership styles Democratic
in decision-making
Workers take most
Laissez-faire
of the decsions

Benefits of being a trade union member

Benefits to employees
of trade union
membership

Negotiate with Provision of other
employers to improve Help to resolve Provide legal advice benefits such as
conflict in the
and support to
pay and working workplace members insurance schemes
conditions and pension schemes

© Cambridge University Press 2014 IGCSE Business Studies Section 2 – Mind maps 3