Page 122 - Drive First Gear Complete - Web

CONGRATULATIONS

ON COMPLETING SECTION TWO!

Now, let's see what you've learned. Complete the Section Two Quiz below.
❶ What are some ways you can secure the company vehicle: (circle all that apply)
A. Lock the truck
B. Store tools in the back of the truck
C. Leave items in the front seat
D. Leave merchandise unlocked but close the door
E. Keep company/customer information locked in the front of the cab

❷ What can you do to help prevent break-ins? (circle all that apply)
A. Cable and lock up your TV wall
B. Lock all doors before you leave the store
C. Have the alarm system tested monthly
D. Set the alarm every night
E. Be sure the closed-circuit camera functions properly

❸ What is the height of the RAC box trucks?
A. 11’6
B. 12
C. 10’6
D. 11

❹ Place the following steps in the proper order:
______ Back slowly
______ Agree to hand signals with helper
______ Scan the area
______ Roll down windows
______ Make sure helper is out of the way

❺ There are 2 reasons a product is returned, what are those 2 reasons? (fill in the blank)
A. _______________________________________________________
B. _______________________________________________________

❻ TRUE or FALSE? The majority of the damage that occurs to our merchandise is caused by coworkers
mishandling of the merchandise.

❼ What are the 3 basic types of pads the company uses to protect merchandise? (fill in the blanks)
A. _______________________________________________________
B. _______________________________________________________
C. _______________________________________________________

121

Drive_First_Gear_vF2-0_Day2.indd 121 7/8/2015 5:32:26 PM