Page 125 - Drive First Gear Complete - Web
P. 125
firstgear Section3
training guide
Use this section tab to check each box next to the topic / activity after you complete it. You and
your store manager, franchise owner or franchise consultant must sign and date the tab at the
conclusion of each section. Good luck!
OBJECTIVES:
INTRODUCTION TO SALES
o GASC Methodology
CUSTOMER VERIFICATION WELCOME & ORIENTATION / TRAINING ROADMAP
o The Rental Order Form
o Verifying A Rental Order
o Creating Your Rental Agreement in the POS
CUSTOMER CLOSE
o State Guidelines
o Closing the Rental Agreement
WELCOME & ORIENTATION / TRAINING ROADMAP
o Calculating the Initial Payment
CUSTOMER PAYMENTS
o Updating Customer Information
o Taking An On-Time Payment
INTRODUCTION TO ACCOUNT MANAGEMENT
o Forbidden Acts Poster
o Calculating Collections Goals
o Critical Conversations
o Account Management
o Quiz & Review
Coworker Signature Date Manager Signature Date
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