Page 21 - Procanvass
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Cornerstone of Safety Culture:                   Remember,  Professional  culture  you  learn,  safety
          Hygiene:  It  means  to  do  things  the  way  they  are   culture you imbibe.
          supposed  to  be  done.  Disposing  garbage  from  the
                                                           Communication: Communication again is a leadership
          messes  at  the  designated  place  and  in  the  laid  down
                                                           issue.  A  leader  has  to  clearly  and  unambiguously
          manner, accounting for every piece of locking wires and
                                                           communicate,  organizational  requirements  on  safety.
          rivets at the sites, driving at the specified speed, driving
          only authorised vehicles, having the courage to point   The  orders  and  instructions  which  originate  to
          out  mistakes,  ensuring  refreshments  is  available  to   supplement the said requirements should be simple and
          early and late labours after  completing their piece of   implementable. The quality of these orders stems from
          work.                                            the fact that they should complement each other and
                                                           not be at cross-purposes.
          Self-discipline of the leader can be path-breaking in
                                                           Challenging the Norms: It is not necessary that the
          this sphere. Why to have the CCTVs in the premises?
                                                           norms in place are the best possible option available to
          On one hand we grade people high on integrity and on
          the other hand we use CCTV to keep an eye on their   do things. Managers/Leaders must strive to create an
          working!  The leader has to set the example of following   environment which promotes challenging the existing
          the  rules  at  all  cost  and  every  time.  He  cannot   norms  to  improve  them  further.  People  should  be
          compromise the culture by the proverbial ‘Chalta hai’ or   encouraged  to  ask  question  for  the  sake  of
          ‘Jugaad’ concepts. Honesty and integrity is the base. On   improvement.
          which self-discipline stands. As Project managers, self-  Dignity  of  Labour:  Ethos  to  be  propagated  must  be
          discipline should be imbibed from ab-initio training.   ‘dignity  of  labour’.  Everybody  is  important  to  the
                                                           system.  The  Subordinates/labourers/workers  in  the
          Responsibility  &  Accountability:  Dictionary  defines
          responsibility as doing what may be something that is   project are all contributing to safety in their own way.
          your duty to deal with and admitting when you “break   This needs to be acknowledged in uncertain terms
          something”  shows  accountability.  Both  complement   The safety culture refers to shared value among all in
          each  other  and  benchmark  an  individual’s  character.   the organisation. It is concerned with contribution from
          Safety requires responsibility and accountability at all   everyone at every level of the organisation. In a strong
          levels. This again is a leadership function. A safai wala   positive  safety  culture  everyone  feels  responsible  for
          sweeping  the  ground  will  never  compromise  his   safety and pursues it on a daily basis. Personnel need to
          responsibility if the example set by the managers is a   go  beyond  “the  call  of  duty”  to  identify  unsafe
          sterling-one.  The  managers  have  to  be  there  for  the   conditions and behaviour. “There is no substitute for
          doers and support their efforts. Actions of the project   a  watchful  eye,  a  willing  mind  and  a  thoughtful
          managers are the stepping stones for the much needed   approach.”  All  this  can  only  be  achieved  if  all  of  us
          trust.                                           willingly strive to abide by following the right means to
                                                           achieve the right ends.
          Normalization of Deviance is just another phrase for
          condoning  errors  &  violation.  Normalization  of   Hence, where do we stand and where do we want to
          deviance means people within the organisation become   be in the future with regards to safety culture? We
          so much accustomed to a deviant behaviour that they   need to describe the underlying philosophy of the
          don’t consider it as deviant.  The longer it goes on, the
                                                           stated safety culture and then outline mechanism of
          more people become accustomed to it. Due to the large   how each member of project will identify it, the role
          size of the organisation this can be insidious and can
          also  become  more  entrenched.  This  issue  was   and responsibility each individual will play in
                                                           achieving the goal of internalizing this safety culture!
          highlighted in the inquiry which went into factors that
          contributed  to  challenger  space  shuttle  disaster.  The   Then we as PROJECT MANAGERS can proudly answer
          sociologist  who  was  part  of  the  investigation  team   the question, SAFETY CULTURE: Do you have it in
          noted that people conformed to ‘other rules’ than the   you, with a big YES!!!
          regular procedures.

          Training:  Professionalism  improves  with  the
          advancement of training. We need to ponder why don’t
          we have accident at highly inspected zones? Do we tend
          to  compromise  on  supervision  and  professionalism      Avinash Sah
          during      regular     day-to-day     training?           M.Tech. Project Management, VJTI
                                                                     avinash.sahvjti.18@gmail.com


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