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Sample answer:
Yes, punctuality counts a lot, and it’s important in every person’s life. We need to manage and
value time very well to have an organized life. We don’t want to miss our train whenever we’re
off for a scheduled ride.

1. The next day’s a Sunday, and it’s your family day. Your kids got so curious
about riding the new Eurostar Train in the Rail Europe City, and so you went
to the train station to have a reservation for your whole family. Then, you
talked to the ticket seller about the booking.
Sample answer:
Excuse me Miss, is it true that the Eurostar Train has some new promos because I want to avail
of it and make an early reservation for 2 adults and 3 children tickets. I just wanted my children
to experience riding your new train. May I ask about the promo that they’ve been talking about
your train? (Ticket seller)Sir, since you are a last minute booker, you may consider yourself lucky
because RailEuro entitles you to a brilliant Eurostar Train summer special: Our first class one-
way travel is worth $129 while our roundtrip is worth $199. What’s best of all is that these prices
include a fine wine and a 3-course gourmet meal served right exactly at your seat while you
travel between Paris and London. You can book up now until this offer ends on the 31st of July
2008. Sir, you shouldn’t be disappointed with fully booked Eurostar trains because by merely
reserving your tickets in advance, like what you are doing now, you can be sure that you’ll be
able to ride the train that you want right on the day that you want. In that case, you’ll soon be
one of those nearly 22,000 travelers stepping on board a Eurostar train each day; thus, making
it one of the most popular trains in Europe. (Traveler)I see, so it’s true that this new train from
RailEurope is simply the best! Ok, this is my credit card Miss; please book me for 2 adults and 3
children. I’m sure my kids will definitely love it. Thanks for the information!

2. You’re about to meet your ex-boyfriend who happens to be your best friend’s
boy friend. You agreed to meet him at the RailEuro terminal, so you could
give him your gift for his girlfriend. He’s visiting your best friend who now
resides in London. While you two are having a conversation and waiting for
the train to board, you suddenly noticed that your luggage is missing.

Sample answer:
Hey Kenneth, have you seen my luggage? It’s just right here! Oh my, it can’t be missing! It must
be out here somewhere. Could you help me locate it, please? Excuse me Mr. Guard; has any one
turned you over a pink trolley with a yellow tag? It’s sad that it turns out to be that I’ve lost my
luggage. How about you Madam, have you seen it? Oh well, in case you’ve seen it, could you
please hand it over the RailEuro Customer’s Service? I’ll be so much thankful. Ok, let’s now look
for it at the Customer’s Service and have them informed too.

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