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CASE STUDY

               TREATING DE&I AS THE CRITICAL BUSINESS ISSUE IT IS








                                         “At Ferrara, diversity is a growth imperative. Treating it with the
                                                   focus and rigor it deserves is the only way to achieve growth
                                                     and create a culture in which everyone feels at home.”


                                                     — Marco Capurso, CEO of Ferrara







               We all know that diversity is
               key to an organization’s growth.
               Diverse teams make better                       OUR DE&I
               decisions, are able to adapt                    MISSION
               more quickly in a rapidly changing
               environment, and develop more            Foster diversity and empower all
               innovative products — especially         employees to be authentic,
               critical in CPG, where our already       share ideas, and grow.
               diverse customer base grows more
               so every year. Today, the majority       Propel the business forward
               of gen Z is multicultural, and by        through an inclusive culture
               2045, the entire U.S. population         where transparent, collaborative
               will be primarily multicultural.         minds unite.
               Building diversity and retaining
               diverse talent requires that we
               incorporate diversity, equity, and
               inclusion (DE&I) into how we operate              Launching the Diversity, Equity,
               at the most fundamental levels of our company.    and Inclusion Council
                                                                 In the fall of 2020, we launched our DE&I
               An Opportunity                                    Council, chaired by our CEO. The council was
               In the last few years, Ferrara has grown          composed of 45 employees, representing the
               exponentially, bringing three large companies,    diversity of the organization — from manufac-
               each with their own culture and operating         turing and operations to sales and marketing
               practices, together under one roof. When          — and our market, along with every mem-
               we founded Ferrara’s diversity, equity, and       ber of the executive team. The composition
               inclusion program in Q4 2019, we had a unique     of the team was meant to ensure that broad
               opportunity to integrate equity and inclusion     perspectives were heard at the highest levels
               practices right at the onset of building our new   and integrated into Ferrara’s mission, strategy,
               and inspiring culture as well as into our daily   operations, and departmental and functional
               operations. To do this well, we needed to treat   goals, and that there would be accountability
               DE&I as the critical business issue that it is.   for results.




               28   //   A Diversity Report for the Advertising/Marketing Industry
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