Page 47 - IT Service Catalog2017_Neat

PIAB (Project in a Box) PMO Application

Service Code IT-APPS05

Business Users Department Specific (based on job profile)

Status Live
 PIAB is both Client server and BROWSER application
system. The application is for Small Team Edition managing
IT projects. This has 2 Manager License, 6 TEAM member
and 12 VIEW level access for users to support IT projects.

 The licenses are controlled by access type and permission
Description levels. The out of box software opens into projects and
portfolios.
 The portfolio occupies half screen and project other half. The
official PRINCE2 methods are utilized in the tool, comes
along with METHODS templates.
 The methods are defines the type of project to be delivered,
guiding through the processes and documentations involved.
 Document repository for IT projects
 PRINCE2 methods templates
 Project complexity Small, Medium and large using 3 or 5 step
Value Proposition processes
 Dynamic and real time Reports

 Small Team Edition using SQL DB
 Client Server and browser application
Features  Fully integrated with MS office and MS Windows
 Multi user environment
A: IT manager approves email request for user creation
B: E-mail: send an e-mail explaining the problem by
(ithelpdesk@omangrid.com) and it will be recorded in the helpdesk
Ordering Procedures
system.
C: Phone: Contact IT Team at phone code: 026, TEL: 22309004.

Users control levels are as per type of access. Manager or Team or
Responsibilities
View level access

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